Working with Insurance after a Claim

Enhance your home’s market value with mold remediation in Des Moines, IA. Call MacPro Restore today at (515) 257-6010 and ensure your property stays in shape!

How to keep your pipes from freezing in Des Moines, IA.

Our team responded to a water damage restoration in Waukee. Client had been on vacation and came home to a broken water line from the dishwasher. Unfortunately, the line had flooded the basement and most of the interior drywall had to be removed. Within two weeks we had the client taken care of and the reconstruction underway.

Our Client in Ankeny had a Water Damage Emergency caused by a toilet overflow that would not shutoff. The water leaked into the kitchen and down into the basement. We assisted this client thru the process and helped her get back some sanity during a stressful time.

We had the pleasure of restoring this clients deck in Ankeny. While we were there we stripped and re stained the wood furniture to match.

Our Client had a hail claim and a small growth inside the closet of their home. During inspection we found the attic to be heavily impacted with microbial growth. We acted fast to work with her carrier and once approval was obtained, we moved forward with remediation and assisted the homeowner during every step of the claims process including the roofing, insulation, and interior reconstruction.

Hiring a professional after water damage is crucial for several important reasons: 1. Expertise: Professional water damage restoration experts have the knowledge, training, and experience to assess the extent of the damage accurately. They understand the complexities of water damage, including potential structural issues, mold growth, and health hazards. 2. Rapid Response: Professionals respond quickly to water damage emergencies, helping to prevent further damage and mitigate the risk of mold growth. Their rapid response can save time and money in the long run. 3. Specialized Equipment: Water damage restoration professionals have access to specialized equipment and tools, including industrial-grade pumps, dehumidifiers, moisture meters, and infrared cameras. These tools are essential for thorough water extraction, drying, and monitoring. 4. Thorough Water Extraction: Removing water and moisture from affected areas is critical to prevent structural damage and mold growth. Professionals use powerful equipment to ensure thorough water extraction. 5. Mold Prevention: Water damage often leads to mold growth if not addressed promptly and correctly. Professionals have the expertise to identify potential mold risks and take measures to prevent its development. 6. Safety: Water damage can compromise the safety of your property. Professionals identify hazards like electrical issues and structural damage, ensuring that safety is a priority during the restoration process. 7. Insurance Guidance: Water damage restoration professionals work with your insurance company to help you navigate the claims process, providing documentation and expertise to maximize your coverage. 8. Health Protection: Water damage can lead to health hazards, such as mold and contaminated water. Professionals take precautions to protect your health and ensure that your property is safe to inhabit. 9. Restoration to Pre-Damage Condition: Professionals aim to restore your property to its pre-loss condition. We repair and replace damaged materials, ensuring that your home or business looks and functions as it did before the damage occurred. 10. Time and Cost Savings: Prompt and professional water damage restoration can save you time and money by preventing further damage, reducing the risk of long-term structural issues, and minimizing the need for extensive repairs. 11. Peace of Mind: Dealing with water damage can be overwhelming. Hiring professionals provides peace of mind, knowing that experienced experts are managing the restoration process, allowing you to focus on rebuilding and moving forward. Hiring a professional after water damage ensures a thorough, safe, and effective restoration process. It minimizes the risk of long-term issues, maximizes insurance coverage, and offers peace of mind during a challenging and stressful time. As a reputable and IICRC Certified Water Damage Restoration contractor, MacPro Restore is here to help. We can help you determine if the damage warrants professional dry out and or an Insurance claim. We are just a phone call away. Call 515-257-6010 to get help now in the Des Moines area. MacPro Restore Offers 24 hour Emergency Service for the following services and areas Water Damage, Fire Damage, Mold Damage

In the ever-changing landscape of the insurance industry, one constant remains – the need for trusted partners who can help your clients when disaster strikes. As property insurance agents, you play a crucial role in protecting your clients' assets, and we believe that our restoration company can be a valuable asset in your arsenal. In this blog post, we'd like to explain why referring our restoration company to your clients can be a win-win for everyone involved. 1. Expertise and Experience: When it comes to water damage restoration, expertise and experience matter. Our team is highly trained, certified, and has years of hands-on experience in mitigating water damage, restoring properties to their pre-loss condition, and handling complex restoration projects. By referring your clients to us, you're connecting them with experts who know how to navigate the challenges of water damage recovery. 2. Rapid Response: We understand that time is of the essence in any property damage situation. Our commitment to rapid response ensures that we can start the restoration process quickly, minimizing damage and reducing costs. When you refer your clients to us, you can trust that they will receive prompt and professional service. 3. Transparent Communication: We know how crucial transparent and open communication is, both for you and your clients. We provide detailed documentation of the damage assessment, restoration plan, and ongoing progress reports. You and your clients will always be in the loop, knowing exactly what is happening at every stage of the restoration process. 4. Quality Workmanship: Our goal is to restore properties to their pre-loss condition, providing quality workmanship that meets or exceeds industry standards. When your clients see the results of our work, they'll appreciate the attention to detail and commitment to quality. 5. Cost-Efficiency: As insurance agents, you understand the importance of cost-efficiency. We work closely with insurance companies to ensure that the claims process is smooth and the costs are managed effectively. By referring your clients to us, you're helping them access services that can ultimately reduce the financial burden on their insurance policies. 6. Trusted Partnerships: Building long-term relationships with our clients is at the core of what we do. We aim to not only restore property but also restore peace of mind. By referring your clients to MacPro Restore, you are fostering trust and dependability in your client-agent relationships. 7. Education and Resources: We're committed to providing educational resources for your clients and helping them understand the importance of preventive measures and emergency response planning. By referring clients to us, you're connecting them with a valuable source of knowledge and expertise. 8. 24/7 Availability: Disasters don't adhere to a schedule, and neither do we. Our 24/7 availability means we're ready to respond to emergencies anytime, day or night. You can trust that your clients will be in capable hands whenever disaster strikes. Referring your clients to our restoration company is more than just a business partnership; it's about extending a helping hand when your clients need it most. With our expertise, experience, and commitment to excellence, we can be a valuable asset in your mission to protect your clients' properties and investments. We invite you to explore this partnership and discover the benefits of collaborating with a restoration company that shares your commitment to your clients' well-being. Contact us today to discuss how we can work together to provide top-notch restoration services and peace of mind to your clients. Sincerely, Clinton McElwee - MacPro Restore - (515) 257-6080

In the event of a water damage emergency, it's essential to take immediate action to minimize damage, ensure safety, and begin the restoration process. Here's a step-by-step guide on what to do: 1. Ensure Safety: The safety of you and your family is paramount. If there are any electrical hazards or structural damage, do not enter the affected area. If it's safe to do so, turn off the electricity and gas to the affected area. 2. Stop the Water Source: If the water damage is due to a burst pipe, leaking appliance, or any other controllable source, turn off the water supply to stop further water flow. 3. Call for Professional Help: Contact a water damage restoration company immediately. These professionals are equipped to handle water damage emergencies and can arrive quickly to assess the situation. Make sure to choose a reputable and certified company. 4. Document the Damage: Take photographs or videos of the affected area and damaged items. This documentation can be useful for insurance claims. 5. Remove Valuables: If it's safe, remove valuable items, electronics, and important documents from the affected area to prevent further damage. 6. Prevent Further Damage: If it's safe to do so, you can take steps to prevent further damage. This may include placing tarps on the roof if there's a leak, blocking sewage backups, or moving furniture to a dry area. 7. Dry the Area: Use towels, mops, and buckets to remove as much standing water as possible. Proper ventilation can also help speed up the drying process. Be cautious when dealing with water that may be contaminated. 8. Remove Saturated Items: Remove wet carpets, rugs, and any items that can be easily taken out of the affected area. These should be dried outside, weather permitting. 9. Disinfect and Prevent Mold Growth: Water damage can lead to mold growth. Disinfect the affected area and apply mold inhibitors if available. 10. Do Not Delay: Time is of the essence when dealing with water damage. The longer water sits, the more damage it can cause and the greater the risk of mold growth. Prompt action is crucial. 11. Contact Your Insurance Company: Notify your insurance company about the water damage and follow their guidance for filing a claim. 12. Prevent Future Damage: If the water damage is related to a recurring issue (e.g., a leaky roof or plumbing problem), take steps to address the root cause to prevent future emergencies. Remember that water damage can lead to structural issues, mold growth, and health hazards if not addressed promptly and professionally. Hiring a reputable water damage restoration company is often the best course of action to ensure a thorough and safe restoration process. As a reputable and IICRC Certified Water Damage Restoration contractor, MacPro Restore is here to help. We can help you determine if the damage warrants professional dry out and or an Insurance claim. We are just a phone call away. Call 515-257-6010 to get help now in the Des Moines area. MacPro Restore Offers 24 hour Emergency Service for the following services and areas Water Damage, Fire Damage, Mold Damage